FAQ VCE PARK
VCE PARK is exactly 3 km from the departures terminal of Venice Marco Polo Airport. It can be reached in about 5 minutes with the free 24/7 shuttle service.
Yes, VCE Park is open 24 hours a day, 7 days a week, all year round, to guarantee you a continuous and complete service.
Yes, the shuttle bus to and from Venice Airport is free and always included with your booking. The transfer service from VCE Park to Treviso Airport, Venice city center, Mestre train station, and the Venice Cruise Port is available at an extra cost.
Yes, we are open 24/7 all year round.
About 3 km; the free shuttle takes on average 5 minutes to the terminal.
The shuttle does not have fixed schedules: it departs according to customer flow, on average every 10 minutes (continuous service).
Call us at +39 329 2177700 to request the shuttle when you land.
You book online and can pay by credit/debit card, or directly on site at reception.
Yes, we issue an invoice upon request; for companies, monthly invoicing agreements are available.
Without insurance, cancellations without penalty are allowed up to 24 hours before arrival. If you want 100% coverage even at the last minute, select the Refundable Parking option (insurance) during booking.
We recommend arriving 2 hours before an international flight and 1.5 hours before a domestic flight.
Your car is always parked by our staff.
Contact us directly by email or phone to request the transfer.
If you’ve already reserved your parking spot, contact us to add the service.
Of course, we manage both short and long stays. Rates are dynamic: check the price online and request the covered parking.
With the Car Valet (upon reservation, 08:00–17:00), you drop off and pick up your car directly at the terminal. On departure, call about 20 minutes before arrival; on return, after baggage claim.
Yes, charging stations (< and > 45 kW). Select the EV Charging option during booking: when you return, your car will be fully charged.
Yes. We offer car wash (done near your return) and workshop services (mechanic, tire service, electrician) while your car is parked.
Yes, luggage weighing + wrapping are free for VCE PARK customers before boarding the shuttle.
Fenced area, CCTV, automatic gate, and 24/7 staff presence. We are covered by theft/fire insurance.
Yes, we provide jump-start assistance when possible; if that’s not enough, we refer you to a partner 24/7 roadside service.
Yes, if it’s a small-sized dog and safe for passengers.
At the moment, no, we do not have shuttles specifically equipped for transporting people with disabilities.
Subscribe to our newsletter to receive a discount code (percentage varies throughout the year). For frequent travelers, we also offer agreements for private customers, companies, and travel agencies.
Fill out the dedicated agreement form: we will send you a proposal based on volumes and requested services.
No problem: just let us know and we will adjust the service (shuttle/transfer) to your new arrival time.
Please inform us as soon as possible: we will prepare your car for immediate exit and reorganize assistance.
Yes, just notify us at check-in when you drop off the vehicle.
Yes, the car may be moved to another storage area.
They are 8-seater minibuses plus one seat for the driver.
Yes, we collaborate with several facilities in different price ranges.
